Privacy Policy

What information do we collect from people who use the Acosta app?

When you register or connect a device in Acosta, you may be asked to enter your name, email address, and/or phone number. When you pair and use your dashcam, Acosta may also collect Wi-Fi network information used to connect to your device, live and recorded video/audio streamed from your dashcam, the GPS location reported by your connected dashcam or tracking device (not your phone's own location), device identifiers, app version and diagnostic data, and a notification token used to deliver alerts to your phone.

When do we collect information?

1. We collect information from you when you register an account in the App.
2. We collect information when you pair, connect, or configure a dashcam/tracking device.
3. We collect information when you view, record, save, or share live or stored video and audio through the App.
4. We collect information when you contact us for support or provide feedback on the App.

How do we use your information?

We may use the information we collect from you when you register, connect a device, or use certain other App features in the following ways:

1. To create and authenticate your account and link it to your dashcam device.
2. To stream, display, and let you save or share live and recorded video/audio from your dashcam.
3. To show your connected device's location and travel history within the App.
4. To send you service-related notifications and alerts (e.g. device status, recording, or connectivity alerts).
5. To maintain, secure, troubleshoot, and improve the App.
6. To respond to your support requests and communicate with you about your account.

How do we protect your information?

1. We use reasonable administrative, technical, and physical safeguards to protect information collected through the App.
2. We never ask for or store credit card or payment information within the App.
3. We use regular malware and security scanning of our infrastructure.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Data in transit between the App, your dashcam device, and our servers is encrypted where applicable. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use identifiers or notification tokens?

Yes. Acosta uses device and account identifiers, and a push-notification token, that let the App and its service providers recognize your device and account. For instance, we use these identifiers to remember your paired dashcam and to deliver alerts about your device's status. We also use them to understand app performance and usage so we can offer a better experience.
We use these identifiers to:

1. Keep you signed in and remember your paired device between sessions.
2. Deliver push notifications about your device and recordings.
3. Compile aggregate data about app usage and stability so we can improve the App.

You can disable notifications at any time from the App or your device's system settings. Turning off notifications or certain permissions may disable some features of the App.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include Google Firebase and other service providers who assist us in operating the App, storing media, delivering notifications, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our policies, or protect ours or others' rights, property, or safety.

Third-party services

Acosta uses Google Firebase (including Cloud Messaging and Storage) to deliver notifications, store media, and support core App functionality. We do not include or offer unrelated third-party products or services within the App.

Data retention and your choices

We retain account, device, and media information for as long as your account is active or as needed to provide the App's features. You may review, update, or delete your account information, and request deletion of your data, at any time by contacting us below. You may also revoke Camera, Microphone, Storage, Location, or Notification permissions at any time through your device's system settings.

Children's privacy

Acosta is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact us

If you have questions about this Privacy Policy or your data, contact us at:
Realtime GPS Tracking — developer of Acosta
Email: trackbus993@gmail.com